penidabet link Platform Privacy Notice

This page describes what we collect when you use penidabet link and how we keep that data protected. We collect information to verify your identity, process your deposits and withdrawals, and deliver our service. Your data is encrypted and stored securely.

We at penidabet link are committed to transparency about how we handle your personal information. When you register an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or interact with our live-dealer tables and sportsbook, we collect specific data. This notice explains what we collect, why we collect it, and how we protect it.

Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. We do not sell your data to third parties. We share information only with payment processors and service providers necessary to deliver penidabet link's service. Your rights regarding your data are outlined below.

What data we collect on penidabet link

We collect information in several categories. Account registration requires your email address, a password, and basic profile information. When you verify your account before your first withdrawal, we collect a photo ID and proof of address. This verification is mandatory and helps us comply with anti-money-laundering regulations.

Payment information is collected when you deposit or withdraw. We record the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the transaction date. We do not store your full payment credentials—payment processors handle that data directly. We also collect information about your gaming activity: which games you play, your bet amounts, and your account balance. This data helps us deliver personalized recommendations and detect fraud.

How we use your data on penidabet link

We use your data to deliver penidabet link's service. Your email and password authenticate your account. Your ID and address verify your identity before withdrawals. Payment information processes your deposits and withdrawals. Gaming activity data helps us personalize your experience—for example, recommending live-dealer tables or sportsbook markets based on your preferences.

We also use your data for security and compliance. We monitor for fraudulent activity, detect unauthorized access, and comply with anti-money-laundering regulations. If you're in Jakarta, Surabaya, Bandung, Medan, or Semarang, we may use your location data to ensure you're in a supported jurisdiction. We do not use your data for marketing without your consent.

Third-party processors and data sharing

We share your data with third-party service providers only when necessary. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive payment information to process your transactions. These processors have their own privacy policies and data protection practices. We do not control how they handle your data beyond what's necessary for the transaction.

We may also share data with compliance and fraud-detection services. These services help us verify your identity and detect suspicious activity. We do not sell your data to advertisers or other third parties. We do not share your gaming activity or account balance with anyone outside penidabet link except as required by law.

Your rights and our commitments on penidabet link

We encrypt your data in transit and at rest. We use industry-standard security protocols to protect your account credentials, payment information, and personal details. Our servers are monitored continuously for unauthorized access. We limit employee access to your data to those who need it to deliver penidabet link's service.

You have the right to access your data. You can view your account information, transaction history, and gaming activity within the penidabet link app. You can request a copy of all data we hold about you by contacting our support team in English. You also have the right to request corrections to inaccurate data or deletion of your account and associated data, subject to legal retention requirements.

Cookies and tracking on penidabet link

We use cookies to remember your login session and preferences. These cookies help penidabet link load faster and keep you logged in across visits. We also use analytics cookies to understand how users interact with our platform—for example, which games are most popular or which payment methods are used most frequently. These analytics help us improve penidabet link's service.

You can disable cookies in your browser settings, but this may affect penidabet link's functionality. We do not use cookies to track you across other websites. Third-party cookies from payment processors or analytics services may be set when you use penidabet link, but we do not control those cookies.

Data retention and deletion

We retain your data as long as your account is active. After you close your account, we retain certain data for legal and compliance reasons—for example, transaction records for anti-money-laundering compliance. We typically delete non-essential data within 90 days of account closure. You can request deletion of your account by contacting our support team.

During holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, our support team may have delayed response times, but your data remains protected. We maintain backups of your data for disaster recovery, but these backups are encrypted and stored securely.

Contact and updates

If you have questions about our privacy practices or want to exercise your rights, contact our support team in English via live chat or in-app messaging. We respond to privacy requests within a reasonable timeframe. We may update this privacy notice from time to time. We will notify you of material changes via email or in-app notification.

We at penidabet link take your privacy seriously. Our commitment is to protect your data, be transparent about how we use it, and give you control over your information. Our service is available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have concerns about our privacy practices, our support team is available to help.